Hotel profile ingestion and destination/hotel mapping
Hotel profile data can arrive with different country, city and hotel identifiers. Mapping helps present eligible inventory as a coherent product catalogue without guessing at search time.
HOTEL DISTRIBUTION
Combine externally sourced hotel offers and locally managed inventory in a supplier-aware search and booking journey.
Hotel profile data can arrive with different country, city and hotel identifiers. Mapping helps present eligible inventory as a coherent product catalogue without guessing at search time.
When more than one supplier has an offer for a hotel, the customer should see a useful choice rather than duplicate hotel cards. The selected supplier offer must remain identifiable.
A hotel reservation is a journey: search, detail, verification, booking, final confirmation and post-booking service. Each transition has a business consequence.
Provider-specific hotel codes and offer references matter at confirmation and cancellation time. They must follow the transaction, even when the display uses a common hotel identity.
An external provider may still be processing a booking after the initial request. Operations need to preserve that non-final state until the provider result is resolved.
Booking details, vouchers, cancellation conditions and credit effects should reflect the final booking outcome rather than assuming every response is immediately confirmed.
Import and review provider hotel content
Resolve destination and hotel mapping
Return eligible offers for agency search
Verify the chosen rate before booking
Confirm or reconcile provider status
Issue vouchers and manage changes
The goal is fewer gaps between what agencies see, what suppliers can confirm, and what operations and finance must record. A connected product-to-booking lifecycle matters more than an isolated screen.
Because a supplier hotel code is not necessarily the same as the catalogue identity shown to agents. Mapping allows better display while retaining the original offer identity.
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