01
Booking and reservation oversight
A central reservation view helps operations understand what was booked, by whom, and whether supplier confirmation has been finalised.
MIDOFFICE
The operational command centre behind your distribution.
Give reservation, agency, finance and provider teams a coherent working environment for the full lifecycle of travel transactions.
Supply & contentDistributionBooking operationsFinance & control
ASTRA GDSConnected platform01SUPPLIERS
02CONTENT
03AGENCIES
04OPERATIONS
SOURCE → CONFIGURE → DISTRIBUTE → OPERATE
CAPABILITIES
Capabilities that solve day-to-day travel operations
02
Agency and branch management
Agencies and branches form the commercial network behind distribution; their settings and access affect who can book and view information.
03
Finance, invoice and credit workflows
Operational teams need to understand invoices, transaction value, collections and agency credit without building a disconnected finance spreadsheet.
04
Provider and operations controls
External provider controls and exception handling support the work required when a remote supplier responds unexpectedly.
05
User access assigned by module
Module-level access gives different operational roles appropriate visibility into agencies, finance, reports and provider controls.
06
Cancellation and post-booking operational follow-up
Cancellation and manual confirmation follow-up should retain the original booking and finance history for operational clarity.
HOW IT WORKS
From the first action to operational follow-through
01
Monitor agency activity and reservations
02
Review pending or confirmed bookings
03
Resolve operational exceptions
04
Apply financial and access controls
BUSINESS VALUE
The operating outcome we focus on
The goal is fewer gaps between what agencies see, what suppliers can confirm, and what operations and finance must record. A connected product-to-booking lifecycle matters more than an isolated screen.
- Booking and reservation oversight
- Agency and branch management
- Finance, invoice and credit workflows
- Provider and operations controls
QUESTIONS
Useful questions, clear answers
Who typically uses the MidOffice?+
Reservation, operations, agency administration and finance users, each with the appropriate module permissions.
WORKS TOGETHER
Other products in the ecosystem
THE NEXT STEP
Let’s talk about your travel business.
Explore the modules and workflows that matter to your organisation.